Customer Service Specialist
We invite you to rethink our ways of working to create the Perfect Flow, for people, products, processes and your career.
Do you want to join us in making water experiences smart and sustainable?
With us, you will join a "Big Small Company": Big enough to be international and small enough to have an impact in every role. We invite you to rethink our ways of working to create the Perfect Flow, for people, products, processes and your career.
Oras Group is looking to hire an enthusiastic and motivated candidate for the position of Specialist, Customer Service to our location in Olesno.
In this role you will be responsible for providing professional customer service day-to-day tasks, supporting the sales team in order to achieve profitable growth and promoting the company's professional image.
Your responsibilities:
- keeping records of the contracts with distributors
- data base updating
- supporting the sales team in order to achieve profitable growth
- management and settlement of bonuses - quarterly, semi-annual, annual
- reporting sales results to key customers - monthly
- taking part as a member of 6S auditing system
- invoicing of factory orders (e.g. scrap, pallets)
- providing customer service in regions: Southwest and Northwestern in Poland
Required Skills, Abilities and Qualifications:
- willingness to provide excellent customer service
- minimum 1 year of professional experience in customer service
- accuracy and attention to detail
- strong communication skills
- good skills in English language
- knowledge of MS Office, including Excel
- open and friendly attitude towards teammates and others
In terms of personality we would appreciate:
- analytical and target oriented mindset
- great teamworker with whom we can share challenges and laughs
We offer:
- full time job agreement
- benefits package (private medical care LuxMed, Multisport card, lunch services, holiday allowance etc.)
- flexible working hours
- hybrid way of working (3 days in the office and 2 days remote)
- onboarding process
- opportunity for personal development in the international company
- finnish work culture based on openness, inclusion and work – life balance
- Department
- Sales
- Role
- Customer Service
- Locations
- Poland/ Wrocław
- Remote status
- Hybrid Remote
- Employment type
- Full-time
- Termin składania aplikacji upływa
- 22 September, 2024
- Application period ends
- 22 September, 2024
Poland/ Wrocław
Workplace & Culture
With us, you will join an international company with minimum bureaucracy and maximum approachability. We offer work-life balance and possibilities to develop - and to find your own Perfect Flow.
About Oras Group
Oras Group is a significant European provider of sanitary fittings: the market leader in the Nordics and a leading company in Continental Europe. The company’s mission is to create the smartest water experiences for everyone and its vision is to become the Perfect Flow Company. The Group has two strong brands, Oras and Hansa. Oras Group is owned by Oras Invest, a family company, and an industrial owner.
The domicile of Oras Ltd, the parent company of the Group, is located in Rauma, Finland, and the Group has three manufacturing sites: Kralovice (Czech Republic), Olesno (Poland) and Rauma (Finland). The Group operates with its own staff in 15 markets.
Customer Service Specialist
We invite you to rethink our ways of working to create the Perfect Flow, for people, products, processes and your career.
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